Testimonials From Local Salem Residents
Excellent service, great Dr. and staff.
As usual the service and care was great. I always feel the staff and Doctor are sincerely interested in my dental health. Great job from all the staff. Thanks.
Dr. Stones and his staff are an awesome team. Not only do I receive excellent care during my scheduled visits just recently I had a dental emergency which they promptly got me in and took care of me first thing the next morning. I can say nothing but nice things about Dr. Stones and his caring staff.
New hygienist (Megan) is a keeper!
I think the new hygienist is a vast improvement over the last one. She took her time, was communicative and, I thought, did a very thorough job. I also like Dr. Stones' chair-side manner and sensible and interactive approach to treatment advice.
I am always impressed with the staff at Stones Family Dental. They are very professional, kind and caring people. Dr. Stones is a fantastic dentist that I trust completely. He is also a great person. He is very knowledgeable and good at his job. I have experienced several procedures myself and seen those of my family and can honestly say his dental work has been perfect. We have been his patients for several years and feel confident in recommending him to anyone who wants a great dentist!
Everyone in Dr Stones dental office is very friendly and professional. I truly look forward to my appointments. The hygienist is very gentle and sweet.
Dr. Marcus Stones, Terry, Kathy, Tiffany, Megan and Cydney are the staff you'll find at Stones Family Dental. Each visit I've had with them has found their care as thoughtful, patient, thorough, personable, and honest. Dr. Stones is on top of the newest and best techniques and has taken me under consideration as a whole person and given me the treatment and timing specific to my needs. I always feel listened to by him and the staff. This office in service and dental care have proven an invaluable dental provider and I refer them to others who desire to have excellent dental care in a friendly and happy environment where needs are met. As their patient, it's easy to smile when my teeth look and feel so good and I receive such wonderful care from them every visit!
We just keep coming back because of the friends in front and the professionals in back !! It never changes!
"It's always a pleasure to be attended by the Stone's Dental 'family.' Everyone is upbeat, pleasant, concerned with their patient's comfort, and careful in their applications; whether that be x-rays, cleaning, fillings or other procedures. I'd highly recommend this staff to anyone! Every bit of the work done on my teeth has been quality work and has never given me a moment's trouble. Give them a try and you won't regret it!!"
"You guys are awsome! Thank you for another wonderful experience!"
"I just had a crown put on, everything is working fine. The temporary worked great, and the permanent one feels just like a real tooth."
"I'm 65 years old and grew up before fluoride in an area with very "soft" water, so I have had more than my share of experience with dental offices. I always get competent and professional treatment here. I think the people are continuous students of their professions and are abreast of new techniques, procedures and equipment. I'm treated very well here and always leave knowing the care I've received is as good as it gets."
"Always look forward to my visits. Team Stones performs excellent work."
"Excellents to all of Dr. Stones employees. Thanks and God bless to all."
"I called with a severe toothache on Monday a week ago when Dr. Stones was unavailable. Kathy came to my rescue and setup an immediate appointment with the on-call dentist. Two hours later I was in his chair and the next day had a successful root canal performed. Kathy was on top of it, communicating with me throughout the whole process. I can't thank her enough. Yesterday I was very impressed with the professionalism and technique of the new hygienist. Kudos to Stones Family Dental."
"I really appreciated the congenial atmosphere, and my hygienist had a good technique with the various instruments and was helpful. And I REALLY appreciate Kathy's battling the insurance company on my behalf so that they would pay some benefit. Thanks Kathy!"
"Very happy with everything, including the reassurance for an anxious patient. Friendly, efficient, excellent care.... What more could a person ask?"
"Appointment started on time - staff was friendly and knowledgeable - Dr. Stone was pleasant and upbeat - it was all good!"
"You guys always make it just about as good as a dental appointment can get. As you know, I slept through most of it -- and loved it. Thanks for letting me have Terry. Just knowing she is there with the "doc" has a calming affect on this ol' gal. Luv you guys Colene"
"Always friendly, always willing to explain, always trying to make the dreaded experience a pleasant experience-and they succeed!"
"It is a pleasure (if going to the dentist can be a pleasure) to go to the office. Everyone is friendly and makes me feel important to them. I can't say I look forward to going to the dentist; but they do make it easy."
"My name is Janeil Payne. I just completed the process of having Stone Family Dentist make and place an implant tooth for me. The process started last June, 2011 when I lost a front crown. They removed the old tooth and did a bone graph. Everything was explained really well. After about 6 months of healing time my implant was created and is now a very natural part of me. It is perfect in color and fit. I love it. If you did not know I had a fake tooth, you would never guess. It was a very positive experience even if over a long period of time. I would definitely recommend it."
"I really like the fact that Dr. Stones is staying up with the new technology."
"I love the way all staff greet me with my name and a smile."
"I have never minded going to the dentist except for my TMJ .... BUT ...... I have never been to any dental office anywhere where everyone is so pleasant! Ya'll are just nice people!"
"You guys are the best. I love your office, it is great for the kids and the staff is truly wonderful. We drive in from Albany just for you. Thank you for the wonderful caring you have shown us over the last few years. I would and have recommended you to anyone looking for a dentist with or without kids. Even my 3 year old loves you guys."
"I really love the dentist now & my teeth are clean now & I'm not scared anymore & I really want to come back for my next appointment for my shiny silvers stars on my teeth! I really love my dentist now!"
Shane R. (age 5)
"They scheduled me on short notice and made me very comfortable while in the office. The front desk was very courteous, and even greeted me with a hand shake."
"Appt began on time; staff very skilled and pleasant; been a client for many years."
"Never a long wait time for the appointment."
"I came in to have an old cracked tooth crowned. The efficient teamwork,and affable staff made for a most productive visit. I look forward to my next appointment."
"I can always count on my appointment being started on time, being treated like one of the family and with the best care. I will miss Dodie very much but you all are so pleasant and professional I am sure her replacement will be so also. I have been coming to this office since I was like 16 (40 years!) Wow, that is a long time. Dr Stones had BIG shoes to fill and he has done so. I recommend him anytime I can."
"The office is run very professionally and friendly. I would highly recommend it to anyone."
"Great group of people who explain in detail what to expect. They are always concerned about your comfort."
"I just wanted to say thank you for all your work and being so friendly and caring. All of you are so sweet and have made me feel (as comfortable as you can make me) in the dental chair! And an extra thank you for my emergency. Your very appreciated!"
"My son was not looking forward to having a tooth pulled, but was relieved by how comfortable the staff made him. He was more upset with having to eat "soft" foods than the extraction itself. Thank you!!!"
"The staff at Stones Family Dental always makes me feel welcome and are so friendly. They are very good at what they do."
"You guys are great! My entire family drives from Albany just to see you. Thank you for all that you do."
"I have always received excellent care, and never feel rushed."
"It is like seeing old friends - known all of the staff for many years."
"Dodie's a very pleasant person who does a thorough and efficient teeth cleaning."
"Always very knowledgeable, very friendly, caring and flexible."
"The staff are very professional and care about their patients."
"Your dental office is the most wonderful one I've ever been in, Everyone is so nice and caring :). You all are awesome. :)"
"Great friendly service. Expert dental treatment."
"EVERYTHING WENT VERY WELL. NO PAIN. TERRY WAS A GREAT HELP. DR. STONES IS A VERY GOOD DENTIST."
"I had a very sore tooth and the Stones Family dental team made it very easy for me to get in and get my tooth looked at. Great Job!"
"Everyone is professional and friendly."
"The friendliest crew in Salem!"
"Cautiously agreed to extensive but necessary dental work (have a bit of a "FEAR OF DENTISTRY" thing going on) - Dr. Stones was great: Professional and competent - Staff was great; Comforting and efficient - Good overall experience."
"I have never been in a dentist office where the dentist and his staff are so wonderful and easy to talk too. It makes the visit much more relaxing. I would recommend you to anyone."
"Real good work - Always look forward to my appointments."
"Everyone there is so friendly!"
Top of the line technologies that made my experience so rewarding. I was home in two hours with a crown on a split tooth and side filings that match the regular surface color. Really impressed with the work done.
We love Dr. Stones and his entire staff. They treat us like family!
This recent appointment, and those I have had since switching to Stones Family Dental two years ago, have all been amazing. Dr. Stones' team has almost always started my cleaning within 15-minutes, even when I arrive early. Yesterday, they did X-Rays, a cleaning, fluoride treatment, and an inspection. It went like clockwork, and I was only there for 30-minutes. I doubt you will find a group of people more genuinely happy to have your business, or who will value your time as much as their own. I highly recommend Stones Family Dental to others. My only compensation for this has been great service and clean, healthy teeth.
Every one was extremely helpful and courteous.
Nice friendly staff and prompt service.
My first crown, you guys are great!!
First Rate! Highly competent staff who are most personable. Enjoyed visiting as an adjunct to my appointment.
I would recommend your services.
Thank you so much for your kindness and generosity. We feel spoiled by the great care and attention you give to our whole family. You truly are the best dental office ever...hands down!!!
Lillie & Shelli G.
Don't change a thing. Like the service just the way it is.
I really appreciate the staff always being on time so I do not have to wait! Thank you!
Very caring about your personal comfort.
Everyone was friendly. Dr. Stones believes that it should be painless, and it is.
I highly recommend Stones Family Dental. After years of suffering, pain, and severe dental problems, I went to Dr Stones to have my teeth removed and get dentures. From the very start I was very pleased with the staff, and especially with Dr Stones. He did a fabulous job from start to finish. He extracted my teeth quickly and with minimal pain. He did a great job of supplying his lab with the information they needed to construct my dentures. I LOVE my new teeth. They look very natural, and fit my face perfectly. Everyone’s reaction to my new look has been a universal “WOW”! I haven’t even had my hard re-line done yet, and am already very pleased with the fit and function of my new teeth. I can hardly wait to see how well they perform when I have them re-lined in a few months from now. Now I can smile again, in fact I almost drive people crazy as I am smiling most of the time now. Thank you so much for your staff and a job well done!
Nearly three years ago our family moved to Oregon from California. Starting over in a new place can be an overwhelming task. Choosing a new dentist is no exception. Our kids have always been a bit anxious about visits to the dentist. We asked several people and heard very positive comments about Dr Stones and his staff. We became patients and have been nothing short of pleased with the expert care we have received. From the minute you walk in their front door the staff is friendly, professional and always wear a smile! Dr Stones is patient and kind and is wonderful with children and adults alike. The whole staff works as a great team. They go the extra mile to make sure my kids, my husband and I always have a positive experience. I feel confident that our dental care is in the best hands and would highly recommend Stones Family Dental.
I just wanted to thank you for taking the time to show me how dentistry works. I had this type of career on my mind for a while, and you gave me a chance to see how interesting this field can be! I really enjoyed all the hands on activity used in dentistry. This job shadow gave me a clear view on where I see myself in twenty years. I just wanted to thank you again for the wonderful experience, and doing such a great job at explaining everything.
"Thank you so much for the beautiful flowers after my appointment on Wednesday. I should be giving you flowers. Every one is so wonderful when I come in. We are very happy with your work. All of our family is very impressed with all of you! We always recommend your office if someone is looking for a dentist. Thanks again."
I wanted to take a moment of your time to thank you for taking our 5th grader, on such short notice, into your care. Our employee, that escorted her on her visit, expressed her gratitude to you and your staff for your expert assistance. Thank you very much for your help.
"Dr Stones and his staff are very caring, considerate and highly skilled. From the moment I walk into their office, they make me feel so welcome and understood. Dr Stones takes the time to sit down and talk to me about my thoughts and feelings and does amazing job making my teeth perfect. I highly recommend him!
Thank you so much for the cheery little bouquet. I am still enjoying it in my kitchen window. All of you are a very special group and you make each of our appointments a pleasure.
Iona & Gaile N.
I love the work you've done for me. Everyone on the staff is very friendly and professional. I was at a small festival and someone told me that I had the most beautiful teeth she’s ever seen! Imagine that!
Thank you so much for the adorable card. It made my day... Thank you for your thoughtfulness.
Thank you so much for attending our first annual agency fair at Middle Grove Elementary. Your support helped make this event a success! Also, thank you for all the help you and your staff provide for the students at Middle Grove throughout the year. We look forward to working with you and the staff at Stones Family Dental in the future.
We both appreciate so much the care you gave Eldon during his past dental appointments. Your cheeriness and ability to cope in a caring manner meant so much to us. The delightful floral arrangement brings a lot of sunshine in the house. Thank you.
Eldon & Alyce
I've admired the beautiful floral arrangement...from my dental exam. Thank you for the birthday gift as well as your expert care that I truly trust.
I want to say thank you for the great service and how comfortable you and your staff made me feel! Thank you.
Thank you all for the flowers. It was very sweet of you! Take care and have great week!
Gretchen & Craig
I just wanted to take a quick minute and congratulate you on your choice of employees! I just got a phone call from Terry asking about my well being after the crown! Just the thought that somebody would do that is very refreshing and appreciated! But its not just the phone call, I've enjoyed treatments in your office in general (as much as they can be enjoyed, and that's largely due to the quality of people you've decided to make part of your venture! Again, thanks for running such an awesome outfit and please extend that sentiment to your employees!
Massimo "Mac" B.
Thank you very much for the excellent job you did restoring my smile and improving my bite. I really appreciate the friendly, caring service I receive at your office. Every person in the office gives their best to make my visit pleasant, efficient and ending with high quality dental care. You are a great team and I am very fortunate to have you as my dental care family.
"Doctor Stones and his staff provide a comfortable, friendly atmosphere. Doctor Stones patiently worked with me to adjust the bite on two crowns that were done by another dentist. After several adjustments it became clear that the crowns needed to be replaced. The crowns that he made for me fit perfectly the first time! Doctor Stones' precision, patience and friendly manner make a trip to the dentist a pleasant experience."
"I just wanted to say “thank you” for everything you’ve done. You are the sweetest people ever. Not only is Dr. Stones an extraordinary dentist, the entire staff is so wonderful and enjoyable to be around. You really know how to make people feel like they are part of the Stones Family. Thank you, thank you, thank you for everything you do."
"Thank you so much for such a great dental experience. I have never felt so comfortable while having my teeth worked on. I have no doubts that anyone I refer to your office will have a great experience."
"I wish to give great thanks to Dr. Marcus Stones, who provided emergency services to a toothache I had while my regular dentist was out of town. I called him late Friday night when I could not take the pain any longer. He saw me first thing the next morning (Saturday, while his office was closed and during an ice storm, I might add) and treated my emergency. Thanks very much; I am very grateful for your professional and kind services in my time of need."
"For over 30 years I have looked forward to going to Dr. Papworth’s office for my dental care. I knew I would be greeted warmly by my dental family and receive wonderful, gentle, dental care. It was the same for my daughters Amy and Sara. My most recent visit was a little different. I was nervous and felt very uncertain about what to expect. You explained your justified concerns and listened to my fears. You put me at ease and found a way to make things work for both of us. You and Terry were amazingly compassionate, patient, and professional. You have earned my complete respect and appreciation. Now I look forward to going to Dr. Stones’ office for my dental care…of course Dodie and Terry help also!"
"Just want to say thank you so much for being so kind and accommodating the past few weeks. You are all really wonderful people and that does make it easier for us 'dental cowards.' Thanks again!"
"Just wanted to thank you so much for making my smile Bigger and Brighter. Having all of you be just as excited for me as I was to finally get this done really made me feel we have chosen the best dentist office in Salem for my family. Thank you very much."
"I just wanted to thank you all for your excellent service that you provide. You guys are absolutely wonderful and I must say, by far, have provided the best care and service out of all the dental and medical offices I’ve been to. I appreciate very much all you guys too, and your politeness and integrity. You all work very well with patients with excellent service. I can’t thank you enough. Like I said, you guys are wonderful and thank you for the excellent service you provided. I look forward to my next visit!! Have a groovy day!! Thank you!!"
Kim age 17
"Every time I go to Stones Family Dental I leave feeling great about having been there. The people are professional, courteous and skilled."
"Everyone is so caring. They make sure I am comfortable sitting in the chair and that my needs are met. I truly believe that I am receiving high quality care."
"I called in because of a toothache - Was scheduled right away. It was determined I needed a root canal - Procedures were explained clearly; an appointment was set for about a week later - The next day I was notified of the availability of a more immediate opening. The care exhibited for a new patient was laudable. I recommend the entire team highly."
"Always a pleasure to visit; very fair and competant; highly skilled and pleasant to work with; each staff person (office, assistant or doctor) is caring, patient and efficient with each client."
"You guys are ALL cool! You do a great job :)"
"As always, as soon as you walk in the door, you feel welcome. Amazing staff and for the first time in a long time, the visit to the dentist is a not a pain in the rear...."
"I am totally impressed with the technical skill and professionalism of both the dentist and dental assistant."
"GREAT SERVICE! VERY NICE ATMOSPHERE."
Dr. Olwyn D.
"I love this dental office. All the staff are very friendly and really care about your feelings. You never have to wait more than 5 minutes to be taken back, unlike a Doctor's visit :-)"
"All the staff are kind and considerate. I always feel comfortable there. I feel they treat you in a professional manner and are aware of your needs."
"Friendly and professional. Everyone has a gentle touch."
"As always....the best!"
I've never had a crown in my mouth and at age 55+ :-) I was skeptical. The only thing that still gives me discomfort is getting the shots to numb, but once that took effect, it was quite the experience and everything was explained as it happened. I thank Dr Stone and his assistant Teri who is such a joy to have by one's side when nervous for making this visit such an awesome one. Now I want more crowns :-)
Great visit as always. Everyone is always so helpful and friendly. Thanks to Kathy for being patient in getting my next appointments made. Sorry for my flub-up. I think Diana represents your practice very well. She was friendly, knowledgeable and did a great job. I think she's a keeper.
I was in on Wednesday 4/12. The office staff are always warm and welcoming. I enjoyed meeting Dianne, the new hygienist, who seems to be kind and very efficient (I have been flossing and using my little brushes like crazy!). The only downside was that I could not see Dr. Stones, but I know that he was busy in surgery. Thanks to all . . . Debbie
The ladies are great, very professional but Im still trying to figure out what the short masked man with the funny glasses does around there !!!!!!!! HeHe
Just want to thank Dr Stones and all his staff for my new dentures. Dr. Stones cares and is an expert at what he does, also, has a great staff, that make you feel comfortable and at home. They all made my visits there fun and relaxing. I will certainly be telling all my friends about my experience there. Thanks again for my new smile! :)
Everything went well. Appointment started on time. Within a couple of hours I was completely recovered.
Great as always! I really like the staff at Dr. Stones. Visiting the dentist is an event I look forward to.
I admire Dr. Stones' professional, technical and technological expertise. The front office staff is friendly and helpful. They're the greatest!
Every visit to Stones Family Dental is like a going home for a short visit, every 6 months. It feels like everyone that works in the office is your family, whether they have worked in the office......forever or they just started. It really makes you look forward to your visit.
“As always, it was a pleasure….”
Dr Stones has a great personality and always makes you feel at ease. His staff is very friendly and takes care of you. My last visit they were able to get me in right away and replace the missing filling in one visit.
I have had Dodie cleaning my teeth for the last 21 years - it was a surprise to come and find that she had moved on. Dianne introduced herself - explained about the change and was very pleasant. She did a very nice job cleaning my teeth and asking many questions about what has gone on over the years with my teeth (a lot). I will miss my chats with Dodi but now I have someone new to learn about. :0)
After seeing the positive reviews, I decided to give Stones Family Dental a try. I was very impressed by all of the staff members and especially to the clinic's attention to detail. Being in the health care field myself, I was pleasantly surprised to see how in depth not only the intake forms were, but also the actual evaluation. A few days after my appointment I received a card thanking me for coming and also had reference to the topics we had talked about during my eval that weren't even related to dentistry such as my upcoming wedding. I hope to return for years to come!